How To Succeed In Cleaning Business In Nairobi
One of the greatest decision you will have to make as a cleaning business owner before you start a company is to decide if you are interested in commercial cleaning service, residential cleaning service or both.
Differences between Residential cleaning services and commercial cleaning services.
Residential House cleaning is a service: This type of cleaning service is offered at a client’s home. Cleaning service providers supply all cleaning detergents and equipment to execute the task. (unless otherwise agreed with the client) How to succeed in cleaning business in Nairobi
Commercial cleaning: is done in business premises, in this you enter in agreement with the client depending on the type of service and when to do the service.
If you want to be successful in cleaning business follow this following steps:
1: Make Customer Service a Top Priority:
In every cleaning service you offer do it professionally always accept a mistake done by you or your staffs, this makes the client to trust you more. As heart is important to the body so is customer service to the business. To succeed in cleaning business you need to be organized. A business with Proper customer service will always yield more results. On the technical side of cleaning business, you need tools such as phone service, an email account, website, social media pages, or all. This will help to enhance company’s outreach, communication and client satisfaction. This will translate to more clients and more income.
2: Create a relationship with your customers:
Every cleaning service you offer make sure you satisfy the client, this will give you more jobs in the feature. A happy client will always call you back and refer you to their family and friends. Avoid cutting corners always make sure you are honest, trustworthy and be straight forward to your client. This is how to succeed in cleaning business my friend. Honesty is king.
3: Charge a reasonable and competitive price:
Don’t overcharge! you are not the only cleaning service company in Nairobi. Offering competitive price puts you in a place of advantage you get more clients which translate to more income. Do market research before you come up with charging rates. If it’s possible look for an existing company and volunteer to serve even for a month or more. This will greatly help you to come up with competitive charging rates. This will greatly help you succeed in cleaning business.
4: Be Patient At The Starting Point:
You may not get the desired return but with time you will get more than you desired. In the beginning, you may find it difficult but don’t throw a white towel keep on working on your dream. Always be optimistic knowing that you are the best cleaning service provider. Take every challenge as an opportunity to learn and become better. Always stick to the reason why you started the business, the reason will give you the energy to soldier on. The cleaning business has money keep moving it pays. This is the only way if you are looking for ways or how to succeed in cleaning business.
5: Communication Skill:
As heart is important to the body so is communication skills to a business. Good communication skills enable you and others to understand information quickly. In contrast bad communication skills leads to misunderstanding and frustration. Do not be rude when speaking to your clients be polite and make them feel that they are being served by professionals. Own your mistakes this makes client feel that you are responsible. Good communication skill creates a good relationship between you and the client. To succeed in cleaning business is easy when you learn how to observe this. Are we together up to this point? This is how to succeed in cleaning business take note.
6: Quick Response And Follow Up:
In business follow up is king, the far you will go in the cleaning business is determined by your effort to follow-up. The follow-up call you make today will determine your future profit. On the other hand when a client request for a quote do it as early as possible. Responding promptly to service and quote requests, and following up with clients will give them confidence to buy your services. Hope you are taking notes? This is how to succeed in cleaning business follow up is king.
7: Invest In Advertising And Expanding:
Advertisement is the heart of any business. Advertising has three primary objectives: to inform, to persuade, and to remind. When you start a cleaning business you need to do massive advertisement for your business to be known. Advertisements create awareness, it make people know that your cleaning company exist. Never count lose on advertising you are exposing your cleaning company to more potential clients. how to succeed in cleaning business is it hard?.
As a business owner, you need to choose a mode of advertisement that will fit your budget and that will expose you to the right audience. The only way to expand is through massive advertisements, you cannot avoid this. In our modern day advertising can be done in many ways for instance; facebook, Instagram, twitter, Google ads, Search engine optimization (SEO) you can visit this seo company they are the best in Nairobi etc. Nevin digital marketing agency is one of the best SEO in Kenya https://nevindigital.com/
House cleaning services prices / charges in Nairobi
This is another information direct you on how to succeed in cleaning business. House cleaning services prices/ charges in Nairobi. The below prices are not fixed the are slightly negotiable.
| DESCRIPTION | PRICES (KSH) |
| 1Bedroom | 10,000-16,000 |
| 2 Bedroom | 15,00-22,000 |
| 3 Bedroom | 22,000-25,000 |
| 4 Bedroom | 24,000-35,000 |
| 5 Bedroom | 35,000-45,000 |
At this point I believe you fully understand how to succeed in cleaning business. We wish you all the best in your cleaning business.
Follow this link and learn more on:
Cost of office cleaning: https://titossycleaning.co.ke/cost-of-office-cleaning-services-in-nairobi-kenya/
Thank for reading this article we hope it has given you the insight that is required to dominates in cleaning business we would like to hear from you kindly visit our website and give us your feedback.
We also offer: sofa set cleaning services, mattress cleaning, sanitary bins services, office cleaning services, House cleaning services,Post-construction cleaning services, House moving services.